Privacy Policy

Last Updated: September 18, 2025

1. Introduction

EatBetter.AI (the "App") is operated by KEEP TECHNOLOGY PTE. LTD. ("we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use EatBetter.AI, as well as your related rights.

If you do not agree with any part of this Privacy Policy, please discontinue use of the App.

If you have any questions or experience difficulty accessing the App or this Privacy Policy, please contact us at:

2. Information We Collect

2.1 Information You Voluntarily Provide

When using EatBetter.AI, you may voluntarily provide certain information, including:

  • Food photos uploaded for food recognition and nutrition analysis
  • Meal descriptions, dietary preferences, or other food-related text inputs
  • Feedback or information you provide when contacting customer support

Important:

EatBetter.AI does not require account registration or login. We do not collect usernames, passwords, email addresses, or other account identifiers.

2.2 Subscription and Payment Information

EatBetter.AI offers subscription-based services. All payments are processed exclusively through Apple's In-App Purchase system.

We do not collect or store your full payment details (such as credit card or bank information). We may receive limited information from Apple, such as:

  • Subscription status (active, expired, or canceled)
  • Transaction summary information necessary to provide subscribed features

2.3 Device and Usage Information

To ensure proper functionality and improve user experience, we may automatically collect limited technical information, including:

  • Device type and operating system version
  • App version
  • Anonymous device identifiers
  • Crash logs and basic performance data

This information is used solely for diagnostics, security, and product improvement purposes and is not used to identify you personally.

3. How We Use Your Information

We use the collected information only to the extent necessary for the following purposes:

  • To provide food recognition, nutrition analysis, and dietary suggestions
  • To improve AI-generated insights and overall App performance
  • To maintain App security, stability, and functionality
  • To respond to your inquiries, feedback, or support requests
  • To comply with applicable laws and regulations

4. Information Sharing and Third-Party Services

4.1 AI Processing Services

To deliver food analysis and dietary insights, we may share food-related information you voluntarily provide (such as food photos or text inputs) with third-party AI service providers, including large language models (e.g., ChatGPT).

Such information is used solely for generating nutrition analysis and eating suggestions.

We do not share:

  • Exercise or fitness data
  • Biometric information
  • Audio data
  • Video recordings of people
  • Body movement, facial, or voice data

4.2 Service Providers

We may use trusted third-party service providers to support the App, such as:

  • Cloud hosting and infrastructure services
  • Analytics and crash reporting services
  • Payment and subscription management (provided by Apple)

These providers process information only on our behalf and are contractually obligated to protect it.

5. Data Retention and Deletion

We retain information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

If you wish to request deletion of related data or have privacy-related concerns, please contact us at:

We will respond in accordance with applicable legal requirements.

6. Data Security

We implement reasonable technical and organizational safeguards, such as encryption and access controls, to protect your information.

However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

EatBetter.AI is not intended for children under the age of 16.

We do not knowingly collect personal information from children under 16. If we become aware that such information has been collected, we will take steps to delete it promptly.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

  • Request access to information we process
  • Request correction or deletion of information
  • Withdraw consent where processing is based on consent

To exercise your rights, please contact us at:

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last Updated" date and provide notice within the App or through reasonable means.

Your continued use of the App after changes take effect constitutes acceptance of the updated Privacy Policy.

10. Contact Us

Data Controller:

KEEP TECHNOLOGY PTE. LTD.

Email:

[email protected]

© 2025 KEEP TECHNOLOGY PTE. LTD. All rights reserved.